I've been a customer of CBT Computers for a number of years and have dealt personally with Carl who has always been readily available to sort out any problems I've had with my computer. Being something of a technophobe myself his help has been invaluable and has undoubtedly saved me money in the long run.
Peter Clayton, Read.
Punctual and professional, no matter what my computer problems are, I can rely on Carl to fix them, many thanks.
Colin Kirkham, Darwen.
Signed up for the unlimited support monthly plan and used it many times, it's great to be able have someone on the end of the phone when i get stuck, connects to my laptop and fixes it in a flash!
John Dixon, Lower Darwen.
Excellent service. Very helpful and informative. Would highly recommend to anyone. Thank you Carl.
Carol Cocker, Blackburn.
5 Stars!
Alan Rogerson, Lower Darwen.
Very happy with the service, much appreciated. Very knowledgeable, would recommend to anyone, all ages.
Terri Freeborn, Great Harwood.
Had my laptop memory upgraded, much faster now, excellent work again, thank you!
David Murray, Darwen.
Excellent service, would highly recommend.
Kathleen Parr, Darwen.
Carl is the nicest and most helpful man you could wish to meet! Had an issue with my laptop charger and Carl came to my house (free of charge) to collect my laptop and charger, sorted the problem, provided me with the new part, delivered back to my house for free, and when I received the invoice, he only ever charged me for the new part and no charge for his time or work! Carl stayed at my house to ensure my laptop was working again and informed me that he had put a complimentary help system on my laptop and updated it. I will be keeping Carl's number handy as I would not trust anyone else to work to the same high standard that Carl has!
Michelle Murphy, Darwen.
Carl offers a thoroughly reliable and professional service. I have been a client for several years now and can highly recommend his services, which include computer repairs and installation, upgrades, remote access and fault finding, home visits as well as very useful telephone advice. Carl responds promptly and offers an excellent service that the client can depend on.
Stuart Crook, Chorley.
Carl was very professional and knowledgeable got to the root cause of the issues with my laptop. Gave detailed explanation of problems and upgraded the laptop at a very reasonable cost. My laptop is almost perfect with regard to processing times and booting up times. Thanks Carl
Keith Warren, Darwen.
Having problems with my printer, or so I thought, so contacted Carl at CBT. He came out to me within 24hrs, and after checking everything, it was found not to be the printer, but Windows 11 had corrupted my laptop. Took the lap top back to his premises, took the system back to basics, re-loaded Windows 10, all my programs and data and 24hrs later returned my laptop. A follow up call within the next couple of days to check everything was ok. With service like this, and reasonably priced, you cannot complain. First class service from a pleasant knowledgeable gentleman. Well satisfied.
Trevor Evans, Darwen.
We recently had a new home computer system installed by Carl. From initial contact to completion everything went smoothly. Very satisfied with the service and will use him again in the future. Recommended.
Robert Calder, Blackburn.
Needed help with printer not printing. Carl very helpful and professional. Prompt service and reasonable rates. Would recommend to anyone.
Jean Hennessey, Darwen.
Excellent service, reasonably priced, friendly and professional. I would happily recommend Carl to everyone.
Robyn Adams, Darwen.
Excellent service.
Gillian Peterson, Darwen.
Fantastic service, from the first phone call, to keeping me informed through the entire process of fixing my computer.
They also dropped off our fixed unit, installed, setup and showed us everything with all questions answered.
Fast honest service with a decent price 👍.
Rob (Motor Robs Garage), Lower Darwen.
Sometimes it isn't all about price/cost but customer service.I couldn't have been more pleased with both the cost and efficiency that Carl demonstrated with the upgrade to my son's laptop which he collected at 9 a.m. and returned at 3:30 p.m. the same day all at a very reasonable cost.I would recommend CBT Computers without any hesitation.
Andrew Hough, Lockington.
Carl has been brilliant, after working in retail for over 40 years I know what fantastic customer service is and I have just received it.
He collected the laptop from my home , found the problems which I had caused, fully explained to me what was needed to be done, gave me an excellent price, carried out the work and returned it to my home within 24 hours.
I will happily recommend Carl to everybody I know.
Stephen Fishwick, Lower Darwen.
Carl was absolutely brilliant. I had an external hard drive and the drive on my laptop die within days of each other (he was dealing with my external drive when my laptop gave up). Carl picked up my stuff the same day I called. He kept me updated on progress, the outcome was much better than I expected (he repaired my laptop with a much better drive when I feared I'd have to buy a new one) and his invoices were very reasonable. I've no hesitation in giving Carl my unreserved recommendation.
Dave Jackson, Hoddlesden.
5 Stars!
Michael Howarth.